Last updated: 26 August 2026

Birdhurst Family respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect and use personal information when you visit www.birdhurstfamily.org.uk, contact us or use our services.

Who we are

Birdhurst Family is the trading name of the organisation formerly known as Christian Family Concern.

Birdhurst Family
Wallis House
42 South Park Hill Road
South Croydon
Surrey
CR2 7YB

Company number: 1486298
Charity number: 279962

Information we collect

We may collect personal information that you provide to us when you:

  • Contact us or make an enquiry

  • Complete a form on our website

  • Make a family-history enquiry

  • Contact us about our services

  • Apply for a job or volunteering opportunity

  • Sign up to receive communications from us

  • Support or fundraise for Birdhurst Family

This may include your name, email address, telephone number, address and any other information you choose to provide.

We may also automatically collect technical information when you visit our website, such as your IP address, browser, device and information about how you use the website.

How we use your information

We use personal information to:

  • Respond to enquiries and requests

  • Provide our services

  • Communicate with you

  • Manage applications and enquiries

  • Administer donations, fundraising and other support

  • Improve and maintain our website

  • Understand how visitors use our website

  • Meet our legal and regulatory obligations

We only use your personal information where we have a lawful basis to do so, such as where you have given consent, where it is necessary to provide a service or respond to you, where we have a legal obligation, or where it is in our legitimate interests.

Google Analytics

We use Google Analytics to understand how visitors use our website and to help us improve it.

Google Analytics may collect information such as the pages you visit, how long you spend on the website, your approximate location, and information about your device and browser.

Google Analytics uses cookies. These are non-essential cookies and will only be used where you have given consent through our cookie consent mechanism.

Sharing your information

We do not sell your personal information.

We may share information with trusted service providers where this is necessary to operate our website, provide our services or deal with your enquiry. We may also disclose information where required by law or where necessary to protect someone’s safety.

How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, or for as long as we are legally required to keep it.

Keeping your information secure

We take appropriate measures to protect personal information from unauthorised access, loss, misuse or disclosure.

Your rights

Under UK data protection law, you have rights in relation to your personal information. These may include the right to:

  • Ask to see the information we hold about you

  • Ask us to correct inaccurate information

  • Ask us to delete your information in certain circumstances

  • Ask us to restrict or object to certain processing

  • Withdraw your consent where we rely on consent

To exercise your rights, please contact us using the details below.

Contact us

If you have any questions about this Privacy Policy or how we use your personal information, please contact:

Birdhurst Family
Wallis House
42 South Park Hill Road
South Croydon
Surrey
CR2 7YB

Charity Office: 0208 688 0251
Birdhurst Nursery: 0208 681 3187

Complaints

If you have concerns about how we have used your personal information, please contact us first so that we can try to resolve the matter.

You also have the right to complain to the Information Commissioner’s Office (ICO).

Meet the Team

Trevor Saint

Charity Director

Brian Tracy

Finance Officer

Michelle Rebeiro

Administrator

Sue Woods

Finance Volunteer

Wojciech Lepkowski

Handyman

Alexy Alcala

Assistant Handyman

Supported Housing Team

Toria Wellington

Supported Housing Manager

Melissa Cadman

Supported Housing Worker

Shauna Kehoe

Supported Housing Worker

Jac Turner

Group Support Worker

Nursery Management Team

Katie Cox

Interim Nursery Operations Manager

Kris Chandler

Interim Nursery Manager

Alex Williamson

SENCO

Our Trustees

Simon Smith

Simon Smith

Kathryn Ferguson

Deputy Chair

Chris Deefholts

Hon. Treasurer

Anne Brown

Trustee

Jean Williamson

Trustee

Lydia Smith

Trustee

Charity History

1893

Haven of Hope founded

Janet Ransome Wallis founded the Haven of Hope (later called The Haven of Hope for Homeless Little Ones) in a small rented house at 4 Shernall Street, London E17.

She had been moved by a visit to a London Maternity Hospital where she had met a young woman nursing her nine day old baby, and crying bitterly because she had nowhere to go when she left hospital with her baby the next day.

Mrs Wallis’ own baby daughter had died and her son became seriously ill. As she prayed for her child, she vowed that if the Lord spared him she would devote her life to helping needy mothers and their children.

Her prayers were answered and her son got better. So, on 26 January 1893 the first child arrived at the home.

1894

The charity moves to bigger premises

Very soon 12 cots were filled and a year later they moved to bigger premises at Vine House, Walthamstow which accommodated 40 children, up to 10 years old.

Around 1900

Another move

After a few years the society moved again. It leased Castle House, Walton Heath where 60 – 70 children were cared for. Mrs Wallis did not feel this location ideal as it was too far for the mothers to come and visit their children, but the children loved the Heath.

1906

Hurst house

The first Croydon home, Hurst House, Hurst Road was purchased and used as an office and children’s home. Other large houses with large gardens in and around Croydon and South London were acquired.

1908

The Society became a limited company

1909

Campaigning for better laws

Mrs Wallis lobbied the Royal Commission on the Poor Law regarding the unsuitability of the workhouse in caring for the unsupported mother and her child. Her aim was to provide care for the mother in pregnancy and afterwards, and then to provide for the child by means of foster parents, children’s homes or adoption.

1910

Hope House

The Society opened its first Rescue Maternity Home at Hope House, 93 Grove Lane, Denmark Hill, South London

1913

Rokeby and The Moorings

Rokeby, 54 Leigham Court Road, Streatham was purchased, and this became a maternity hospital and headquarters of the Mission from 1914.

A third maternity home was also acquired at The Moorings, 2 Champion Park, Denmark Hill.

1914

Mrs Wallis’ husband Ransome

Mrs Wallis’ husband Ransome joined her in the work, and they became Co-directors.

1914

World War 1

The social upheaval of the First World War led to a considerable demand for the Mission’s services and nowhere was this more marked than in the number of unmarried mothers seeking help.

It was at this time that the society changed its name to the Mission of Hope. 

At about this time Birdhurst Lodge, South Croydon was acquired.

1920

Homeless Children’s Aid Founded

The Homeless Children’s Aid and Adoption Society, a separate organisation, was founded in 1920 by Dr F B Meyer. He was a Baptist Minister and well known as a preacher and writer and was Chairman of the Mission of Hope until a conflict of views led him to establish his own adoption agency. The Society also ran a children’s home at Hutchinson House, Leytonstone (which was taken over by the local authority in the late 1940s).

The organisation’s full name was the Homeless Children’s Aid and Adoption Society and F B Meyer’s Children Home.

1922

Birdhurst Lodge HQ

Birdhurst Lodge became the headquarters. The Mission was running six children’s homes: Hurst House, Deepdene, Essendene and Deanfield (all in South Croydon) and Lillian Baker Home and Tower House (Anerley);  and three maternity homes: Hope House, Rokeby and The Moorings.

The work had become centred round Birdhurst Lodge and the South Croydon properties, so many of the other properties were disposed of. Rokeby was the only non-Croydon property to be retained, and this acted as the Mission’s maternity hospital until 1931. During a period of financial difficulty it was then sold and the maternity hospital function was transferred to Birdhurst Lodge.

1924

Ransome Wallis retires

Ransome Wallis retired as a Co-Director, and died in 1927.

1928

End of an era

Mrs Wallis died, and Adeline Wallis, their daughter took over. She had worked for the Mission since 1913 and had been Assistant Director for some years.

1934

Faith Mission

The Mission was reconstituted as a ‘Faith Mission’ which meant that the staff pledged to trust in God for all their financial needs and provision.

Antique furniture from Birdhurst Lodge was sold to raise money.

Late 1960s

Birdhurst Lodge Demolished

The decision was taken to dispose of the Hurst Road houses and demolish Birdhurst Lodge.

Part of the building was retained and used for administration. It became known as Old Birdhurst.

1968

Adeline Wallis died

Adeline Wallis died and was succeeded as Director by Joyce Muddiman.

1968 - 1970

Deepdene Built

The new Deepdene (now the Birdhurst Nursery building) was built and opened as children’s home.

Beracah (17 Birdhurst Avenue) was built and opened as a mother and baby home.

1969

New Hurst House Built

The new Hurst House (now Wallis House, 42 South Park Hill Road) was built as a home for older children.

1980

Two Societies Amalgamate

Owing to their shared history the Mission of Hope and the Homeless Children’s Aid and Adoption Society and F B Meyer’s Children Home always maintained close contact and on 8 April 1980 the two societies were amalgamated as the Mission of Hope for Children’s Aid and Adoption.

1989

Change On The Horizon

During the 1980s the Society continued to run an adoption agency, children’s homes and mother and baby support services. However change was on the horizon.

1990

Christian Family Concern

In 1989 it was felt that a less cumbersome title was needed and the name was changed to Christian Family Concern.

Also this year our last children’s home closed.

1992

Adoption Agency Closed

Our adoption agency closed and all the records were transferred to the care of Croydon Social Services.